Learning a new language often involves facing situations where you don’t know the names of people or objects. In English, there are simple and respectful ways to handle these moments.

English conversation - navigating unknown names and objects

This lesson is divided into two main parts: the first covers how to handle situations when you don’t know someone’s name, and the second explains how to express yourself when you don’t know the name of an object.

When you don’t know someone’s name in English:

When you find yourself in a situation where you’re unsure how to address someone in English, there are polite strategies to interact smoothly.

Use polite expressions:

Always start with polite expressions to avoid appearing impolite. Here are some examples:

“Excuse me, could you remind me of your name, please?”

“I’m sorry, but I’ve forgotten your name.

Ask indirect questions:

Pose indirect questions to subtly obtain the desired information:

What should I call you?

May I ask who I have the pleasure of speaking to?

Use generic expressions:

respectful expressions to address the person without knowing their specific name:

Dear friend

Sir/Madam

Introduce yourself again:

If you’ve already met the person but have forgotten their name, reintroduce yourself in the hope that they’ll do the same:

I’m [your name], and you?

Allow me to reintroduce myself, I’m [your name].”

Use the context:

Leverage the context to initiate the conversation and perhaps get clues about the person’s identity:

How is your day going?

Do you still work at [company/place]?”

When you don’t know the name of an object in English:

In cases where you don’t know the name of an object in English, here are tips for effective communication:

Use descriptions:

Describe the object as much as possible using adjectives and descriptive terms:

It’s this round and flat object used in the kitchen.”

It’s a kind of machine for washing clothes.

Ask for help:

If you need assistance in identifying an object, don’t hesitate to ask:

What do you call this in English?

Does anyone know what this is called?

Use generic terms and comparisons:

Utilize generic terms and comparisons to express your thoughts:

That device over there looks like a small computer.”

Imagine an object similar to a suitcase, but smaller.


By learning how to interact when you don’t know the name of a person or thing in English, you’ll be better prepared to handle various communication situations. Use these tips to enhance your language skills while establishing positive and respectful interactions.

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