Welcome to the world of hospitality! This dialogue is crafted to help you practice English in a hotel setting, covering interactions from check-in to room service.
Engage in this conversation to expand your vocabulary, understand hotel-related terms, and refine your communication skills in English.
Listen to the dialogue
In the hotel dialogue
Front Desk Clerk: Good evening! How can I assist you today?
Guest: Hi, I have a reservation under the name Smith.
Front Desk Clerk: Perfect, Mr. Smith. Could I please see your ID and the credit card you used for booking?
Guest: Certainly, here you go.
Front Desk Clerk: Thank you, Mr. Smith. You’re all set. Your room is on the third floor, and breakfast is served from 7 to 10 in the morning.
Guest: Great, thank you.
Guest: (calls reception) Hi, the air conditioning in my room doesn’t seem to be working properly.
Hotel Staff: I apologize for the inconvenience, Mr. Smith. We’ll send someone up right away to take a look.
Room Service Attendant: Good evening, Mr. Smith. How can I assist you with dinner?
Guest: I’d like to order the grilled chicken with vegetables, please.
Room Service Attendant: Excellent choice. Anything to drink with that?
Guest: A bottle of still water, please.
Room Service Attendant: Your order will be delivered in about 30 minutes. Enjoy your meal!
Front Desk Clerk: Good morning, Mr. Smith. How was your stay?
Guest: Overall, it was good. Thanks for the prompt service.
Front Desk Clerk: We’re glad to hear that. Your bill is $150, including room service and taxes. How would you like to settle this?
Guest: I’ll pay with my credit card, please.
Front Desk Clerk: All set. Thank you for staying with us, Mr. Smith. We hope to welcome you back soon.
Use this dialogue as a guide to navigate hotel scenarios in English. Immerse yourself in hospitality-related vocabulary to confidently engage in English conversations at the hotel. Enjoy your stay and happy practicing!
